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This is an archived version of the document and is no longer in force.

Current version →

Account Deletion — Libtail

Version 1.0, in force from 5 November 2026, in force until 15 November 2026

Version published on the 12 Apps Challenge course platform, archived without changes to its content.

Originally published at https://twelveappschallenge-platform.web.app/legal/a3c3c68a-25a3-47d4-ae38-0071faaa20e6/delete-account

Libtail – Account & Data Removal

You can delete your Libtail account and all associated data at any time. This page explains how and what happens to your data.

  1. Open Libtail and tap your Profile.
  2. Tap Delete account.
  3. Read the summary, tick the confirmation box and tap Delete my account.

The account is deleted immediately. This works for guest and registered accounts.

Request deletion by email

If you no longer have the App installed:

  1. Send an email to mariusz.9dev@gmail.com from the email address of your Libtail account.
  2. Use the subject line “Account Deletion Request”.
  3. We confirm your request within 2 business days and delete the account and data within 30 days.

A guest account has no email address, so we cannot find it by email. Delete a guest account in the App before uninstalling it.

What is deleted

Data What happens
Account (user ID, email address, first name, settings) Deleted
Pets you own, with their records: entries, lab results, vaccinations, reminders, planned visits, medications, doses, symptom notes, emergency card Deleted
Vet documents, pet photos and symptom photos Deleted
Shared care: other people’s access to your pets and pending invites Deleted. The people you shared a pet with lose access to it.
Your access to other people’s pets Removed
Entries you added to someone else’s pet Stay in that owner’s record, no longer linked to your account
Consent records for AI document reading Deleted
Data stored on your phone (cache, settings) Cleared on that phone
Error reports Unlinked from your account and deleted automatically after 30 days
Subscription records at RevenueCat, Apple and Google Kept by those providers as their policies and the law require; on request we delete your customer record at RevenueCat

Deleted data can remain in our hosting provider’s backups for a short time until they are overwritten.

Delete only some data

You do not have to delete the whole account:

  • delete a single entry from the timeline, or discard a document that is still waiting for your review,
  • delete a pet (owner only), with all its records and documents, from the pet’s profile,
  • withdraw consent to AI document reading in Profile → Privacy (documents already saved stay),
  • leave a pet someone else shared with you.

Important notes

  • Account deletion is permanent and irreversible.
  • Deleting your account does not cancel a Pro subscription. Cancel it first in your App Store or Google Play subscription settings.
  • If you share a pet with other people, deleting your account deletes that pet’s record for them too.

Last updated: 2026-11-05 · Libtail