This is an archived version of the document and is no longer in force.
PackBuddy Help Center & Technical Support
Version 1.0, in force from 8 June 2026, in force until 15 November 2026
Version published on the 12 Apps Challenge course platform, archived without changes to its content.
Originally published at https://twelveappschallenge-platform.web.app/legal/e1b372c8-1ac2-4e93-878b-755b6e56229d/support
Last Updated: June 8, 2026
Do you have questions, encountered a technical issue, or want to report a bug in ItemifAI? We are here to help.
How to Contact Us
Please send all support requests and inquiries via email to: 📧 mariusz.9dev@gmail.com
How to Speed Up Your Request
To help us diagnose and resolve your issue as quickly as possible, please include the following information in your email:
- Your email address associated with your Application account.
- Device model and operating system version (e.g., iPhone 15 / iOS 17 or Samsung Galaxy S24 / Android 14).
- Application version (you can find this in the Settings tab).
- A detailed description of the issue – what exactly happened, when it occurred, and the steps needed to replicate the error.
Response Time
We strive to reply to all inquiries as quickly as possible. Our standard response time for technical support requests is up to 2 business days.